Monthly Archives: November 2010

Financial Institutions Must Wow

A focus on customer service, what is referred to this article in BAI Banking Strategies as the “wow,” is what Zappos Head of Business Development and Brand Marketing Aaron Magness says is as critical to a regulated financial institution as it is to any other business. Indeed, as Magness related with this story, the fact the business is regulated has very little to do with its ability to make its customers happy. Continue reading

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Credit is Available, Lenders are Careful: Tips to Get a Mortgage in Today’s Economy

As this article from Kiplinger’s Personal Finance – published in the Washington Post — offers tips for how to get the best mortgage and credit card rates in today’s economy. Continue reading

Posted in Financial Literacy | Tagged , , , | Comments Off